Office Closure

April 03, 2025

The office will be closed Friday, April 18, 2025 in observance of Good Friday.

Office Closure

April 03, 2025

The office will be closed Friday, April 18, 2025 in observance of Good Friday.

DIsconnections for Non-Payment

March 28, 2025

Disconnections for non-payment will begin Tuesday, April 1, 2025. If you are disconnected for non-payment, you CANNOT pay online. To utilize the online payment portal, please do so before 8AM on Tuesday, April 1, 2025. 

Office Closure/Disconnections For Non-Payment

November 26, 2024

The office will be closed Thursday, November 28, 2024 & Friday, November 29, 2024. Disconnections for Non-Payment will begin Monday, December 2, 2024. Reminder that you cannot make online payments if you are disconnected for non-payment. To utilize the online payment portal, please do so before 8am on Monday, December 2, 2024.

Permanent Connection: Earnest Bridge

November 14, 2024

The permanent water line connection has been made at Earnest Bridge on Chuckey Pike. Previously, four 2-inch water lines laying across the bridge supplied this area with water. The permanent water line was bored under the river and the final connection was made today 11/14/2024. Chuckey Utility crews have removed the temporary water lines from the bridge. 

Water Disruption- CHUCKEY PIKE AREA

November 13, 2024

CREWS ARE WORKING ON A WATER LINE CONNECTION AT THE SOUTHSIDE OF EARNEST BRIDGE. CUSTOMERS ALONG CHUCKEY PIKE AREA SHOULD EXPECT LOW PRESSURE AND POSSIBLE OUTAGES.

Monthly Board Meeting Rescheduled

September 23, 2024

Chuckey Utility District's monthly board meeting scheduled for Oct. 9, 2024 has been rescheduled to Oct. 16, 2024 at 4:30 PM at the district's business office. 

Public Meeting Notice- Tank

August 09, 2024

THE CHUCKEY UTILITY DISTRICT will be conducting a PUBLIC MEETING on August 27, 2024 at 6:15 p.m. at their office at 215 Tusculum Bypass Greeneville, TN  37745 to provide information about the Utility District’s application for a Drinking Water State Revolving Fund Loan in the amount of $670,000 with principal forgiveness in the amount of $335,000 to construct a 250,000 gallon storage tank off of Rheatown Road. The meeting will also provide information related to the resulting impact on monthly water bills. The meeting will also discuss our intention to procure professional services needed for the project. Questions prior to the meeting should be addressed to Tyson Lamb, Manager at 423-639-6362.

Public Meeting Notice- Water Lines

August 09, 2024

THE CHUCKEY UTILITY DISTRICT will be conducting a PUBLIC MEETING on August 27, 2024 at 6:00 p.m. at their office at 215 Tusculum Bypass Greeneville, TN  37745 to provide information about the Utility District’s application for a Drinking Water State Revolving Fund Loan in the amount of $1,830,000 with principal forgiveness in the amount of $915,000 to replace water lines along Rheatown Road, Quaker Knob Road and Stone Dam Road. The meeting will also provide information related to the resulting impact on monthly water bills. The meeting will also discuss our intention to procure professional services needed for the project. Questions prior to the meeting should be addressed to Tyson Lamb, Manager at 423-639-6362.

Monthly Board Meetings Time Change

July 10, 2024

Chuckey Utility District's monthly board meetings will now be held on the 2nd Wednesday of each month at 4:30PM in the district's conference room. 

Annual Water Line Flushing

July 08, 2024

The district will begin its annual waterline flushing program today (7/8/2024). Flushing will continue throughout the district for the next few weeks. Customers may experience low water pressure and a possibility of a water outage for a short period of time. 

NEW WATER RATES

June 14, 2024

New water rates will be in effect July 1, 2024. These rates will be reflected on the bill due August 20, 2024. Please see the Rates & Policies under the Customer Service tab. 

CONSTRUCTION ON STONE DAM RD

March 14, 2024

Beginning Monday, March 18, 2024, at 9AM, construction crews are tying into the new water line near Deerchase Lane and Milligan Rd. This area can expect low pressure and/or water outages. 

POLICY UPDATE

February 26, 2024

Please review the Discontinuance of Service Policy. This will be in effect beginning March 1, 2024. 

Discontinuance of Service Policy Update

December 27, 2023

Please review the Discontinuance of Service Policy under the Rates and Policies tab on our website. It will be effective March 1, 2024.

New Online Portal

July 19, 2023

If paying online, you may notice a different portal. "Ampstun" is the updated way to pay from the previous Payment Service Network (PSN). A new login may need to be created. Both ways are affiliated with Chuckey Utility. If you have any questions or concerns, please contact our office. 

CONSTRUCTION ON STONE DAM RD

June 05, 2023

Water line construction on Stone Dam Rd is scheduled to begin Monday, June 5, 2023. You may experience low water pressure or water outages during construction and possible traffic delays. 

Lead & Copper Surveys

January 12, 2023

Please fill out and return your lead and copper survery's to the office. If you do not have one, you can pick one up at the District's office (215 Tusculum Bypass) OR it is available on the website under Forms & Reports. We are required to have a response from each customer. For more information, call 423-639-6362.

Water Situation Update

December 30, 2022

Water service has been restored to the areas that were affected. Some customers that live in and on higher elevations may continue for 24-48 hours to experience low pressure/weak flow as the system stabilizes and more leaks are found and fixed. We are highly encouraging homeowners, landlords, and businesses to check and monitor their meters and lines over the next few days as most of the leaks found are on the homeowner's side of the meter. Report any leaks and any areas of water that could possibly be leaks to Chuckey Utility District immediately.

The after-hours emergency number is 423-636-6905.

If improvement continues overnight and water testing is confirmed to be good, we anticipate the lifting of the “boil water” notice that’s been in place. Decision and announcement expected prior to 12pm, 12-31-22.

Water Restored to Customers

December 30, 2022

Areas that were affected by water outages are now restored. We are still asking you to please conserve water. The Boil Water Advisory is still in effect until our sample results are receieved. The public will be notified once the advisory is lifted. Drinking water is available for those under the Boil Water Advisory and can be picked up at Chuckey Utility District's office until 5:30pm this evening.

Water Update as of 12/29/2022

December 29, 2022

Crews are still working around the clock to restore water to customers. The areas effected should be getting water back soon. We ask that you please conserve water. Refrain from loads of laundry, but showering/flushing toliets is okay. Expect air in lines and possible low pressure. The Boil Water Advisory (see ALERTS page for more information) is still in effect for the following areas: 

Choctaw Dr

Chuckey Hwy

Chuckey Pike

Old Jonesboro Rd

G’Fellers Rd

Earnest Rd

Ebenezer Loop

Ebenezer Rd

Sandbar Rd

Barren Valley Rd

Barren Rd

Mitchell Rd

Stockton Rd

Mae McKee Rd

Walter Martin Rd

Corby Bridge Rd

McGill Rd

Clemmer Dr

Old Fort Ln

Snapp Bridge Rd

Pig Broyles Rd

Boil Water Advisory

December 28, 2022

Chuckey Utility District is issuing a Boil Water Advisory for customers in the following areas:         

Choctaw Dr

Chuckey Hwy

Chuckey Pike

Old Jonesboro Rd

G’Fellers Rd

Earnest Rd

Ebenezer Loop

Ebenezer Rd

Sandbar Rd

Barren Valley Rd

Barren Rd

Mitchell Rd

Stockton Rd

Mae McKee Rd

Walter Martin Rd

Corby Bridge Rd

McGill Rd

Clemmer Dr

Old Fort Ln

Snapp Bridge Rd

Pig Broyles Rd

Customers are advised to boil water for 3 minutes before consuming or cooking with it. It is safe to bathe or do laundry if you have water. This is precautionary measures only due to the water lines in the area being depressurized by customer leaks. This boil water advisory will be lifted once the Bac-T sample’s that we are collecting are returned with negative results. A complete list of the roads and areas effected will be listed on chuckeyutilitydistrict.com

Update as of 12/27/2022 5:00 PM

December 27, 2022

Crews are still working to find and repair leaks in the district. Individuals are still encouraged to conserve water. Low pressure and water outages are continuing throughout the district. Please check your home, outbuildings, local churches, or any vacant building that is served by water for possible pipe bursts. We ask that you report any and all leaks or possible leaks to the office. 

Update as of 12/27/2022

December 27, 2022

Crews are still working to find and repair leaks in the district. Customers may still experience low water pressure or water outages. If you are not experiencing an outage, please conserve water as much as possible. We also ask that if you notice a leak, please report it. 

Conserve Water

December 26, 2022

We ask that you please conserve water over the next few days. As you know, we receive our water from Greeneville Water Commission as well as Jonesborough. Greeneville has lowered our water supply and we now have zero supply from Jonesborough. 

Attn: Chuckey Utility-Washington County Customers

December 26, 2022

Water distribution points at Lamar School and Grandview School this evening from 7-9 pm. One pack of 24 bottles per residence for human consumption. If you have access to a spring, well or other water source, we ask that you use that water for flushing toilets. *WE ARE WORKING ON A PLACE FOR GREENE CO. CUSTOMERS*

Low Pressure/Outages

December 26, 2022

Due to freezing temperatures over the last few days, water lines are busting. Customers may experience low water pressure or water outages from time to time. We are working around the clock to repair these leaks as quickly as possible.

Annual Waterline Flushing

August 08, 2022

The district will begin its annual waterline flushing program today (8/8/2022). Flushing will continue throughout the district for the next few weeks. Customers may experience low water pressure and a possibility of a water outage for a short period of time.